Restaurant Manager- Eataly Boston

Eataly; Boston, Northern (MA, KY); Presencial; USD 65 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

401K with match

Free family meal daily

Employee discounts

Product & Italian cuisine classes

and more

Resumo da oferta

Eataly is seeking a Restaurant Manager to assist the AGM in daily operations of its full-service restaurants. You will oversee front-of-house staff, ensure service standards, and support scheduling, training, and performance evaluations.

The role involves maintaining health and safety compliance, managing budgets, and coordinating with dining room and bar personnel for events and daily operations.

Qualificações

• 2+ years leading front-of-house restaurant teams.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s or Associate in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverages highly preferred.

Responsabilidades

• Assist the Restaurant AGM with hiring, training, evaluating and terminating staff.
• Document, investigate and resolve employee and guest incidents; maintain service standards.
• Ensure health and safety compliance and monitor dining room and storage areas.
• Estimate front-of-house needs and supervise inventory and intake orders.
• Review sales, costs and budgets; plan activities and events with dining room and bar staff.
• Perform other duties as required.

Conhecimentos

Front-of-house leadership

Steps of service

Communication

Problem-solving

Guest service orientation

Formação académica

Bachelor’s or Associate in Restaurant Management or Hospitality

Descrição da oferta de emprego

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Salary for this role $65k- $75k

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.