Restaurant Assistant General Manager

Horizon Hospitality; Asheville (NC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) retirement plan

Paid time off

Dining discounts

Free uniforms

Paid parking

Job summary

Horizon Hospitality in Asheville, NC seeks a hands-on Restaurant AGM to lead front-of-house operations in a high-volume setting. The role focuses on guest engagement, staff mentorship, and daily excellence in service flow.

The ideal candidate thrives on fast-paced dining environments, drives table turns efficiently, and collaborates with culinary leadership to ensure smooth FOH/BOH operations and guest satisfaction.

Qualifications

• 4+ years of progressive front-of-house leadership experience in high-volume, upscale casual, or fine dining.
• Proven ability to mentor and inspire service teams with a positive, hands-on leadership style.
• Strong financial acumen in FOH labor budgeting, reservation forecasting, and cost controls.
• Passion for local food culture, beverage excellence, and warm guest service.
• Excellent communication with a growth mindset toward operational improvement.

Responsibilities

• Oversee nightly service flow across 200-300 covers with floor leadership to elevate guest experience.
• Recruit, train, and mentor hosts, servers, bar staff, and support teams.
• Manage FOH labor budgets, scheduling, and monitor table turns and seating efficiency.
• Lead guest relations on the floor, resolve issues with empathy and retention focus.
• Collaborate with culinary leadership for seamless FOH/BOH communication and menu rollouts.
• Support private dining and events with strategic FOH staffing and briefings.
• Maintain standards for floor organization, pacing, cleanliness, and compliance.

Skills

FOH leadership

Mentoring teammates

Guest service

Budgeting

Tools

Scheduling software

Job description

An acclaimed, high-volume hospitality group in vibrant Asheville is seeking a hands-on, highly engaged Restaurant AGM. Known for an exceptional employee-centric culture, terrific benefits, a deep commitment to culinary excellence, and a high-energy dining environment. The ideal candidate is a proactive floor presence and team mentor who thrives on high-volume service flow, maintaining exceptional guest engagement while driving daily front-of-house excellence. In addition to overseeing dining room operations, this Assistant General Manager will actively influence and motivate a tight-knit team, optimize table turn efficiency, and foster guest relationships in a collaborative, growth-oriented environment.

Position Responsibilities

• Oversee nightly service flow across 200-300 daily covers, maintaining a floor-focused leadership presence to ensure an elevated guest experience.
• Recruit, train, and mentor front-of-house staff - including hosts, servers, support teams, and bartenders - fostering team buy-in and deep product knowledge.
• Manage front-of-house labor budgets, optimize staff scheduling, and monitor revenue drivers like table turns and seating efficiency.
• Serve as the primary leader of guest relations on the floor, resolving service friction with empathy and proactively driving guest retention.
• Collaborate closely with executive culinary leadership to ensure seamless FOH/BOH communication, fluid menu rollouts, and efficient pacing.
• Partner with internal events leadership to support private dining and buyout execution through strategic FOH staffing and service briefings.
• Maintain rigorous standards for floor organization, service pacing, cleanliness, and full local alcohol control compliance.

Position Requirements

• 4+ years of progressive front-of-house leadership experience within high-volume, upscale casual, or fine dining concepts.
• Proven ability to lead, mentor, and inspire service teams through a positive, hands-on, and empathetic leadership style.
• Strong financial acumen regarding FOH labor management, reservation forecasting, and operational cost controls.
• Passion for local food culture, beverage excellence, and authentic, warm guest service.
• Outstanding communication skills with a growth mindset focused on operational improvement and elevated standards.
• Flexibility to work peak operational hours, including nights, weekends, and holidays.

Compensation Package Details

• Base Salary: $75,000 - $90,000 per year
• Bonus Program: Performance-based bonus potential
• Health Benefits: Comprehensive Medical, Dental, and Vision coverage
• Healthcare Perks: Direct Primary Care membership option
• Perks: Daily staff family meals, complimentary uniforms, dining discounts, and paid parking
• Paid Time Off: Paid time off and sick days
• Retirement: 401(k) retirement plan

If you are a passionate hospitality leader looking to elevate your career with an industry-leading culinary group.

Only qualified candidates will be contacted.