Restaurant and Operations Manager

Dave & Buster's; Vernon Hills (IL); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health & dental

Vision coverage

Disability insurance

401K match

Free food

Free gameplay

Growth opportunities

Leadership opportunities

Job summary

Dave & Buster's in Vernon Hills, IL, is seeking an Restaurant and Operations Manager to lead a fast-paced restaurant/entertainment team. This full-time role emphasizes guest satisfaction, staff development, and operational excellence across all areas of the business.

You will drive service standards, manage labor and costs, recruit and coach team members, and collaborate with leadership to meet guests' expectations in a high-energy environment.

Qualifications

• Minimum 2+ years in restaurant/hospitality management.
• Proficient in managing COGS and labor costs.
• Ability to lead a team to create a memorable guest experience.
• Willing to work weekends, nights, and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in recruiting, hiring, coaching, training, and professional development.

Skills

Leadership

Staff management

Guest service

Cost control

Labor management

Scheduling

Communication

Job description

## Restaurant and Operations ManagerApply: Vernon Hills, IL: Full time: Posted Today: R-1013257**Job Description:****THE RESTAURANT & OPERATIONS MANAGER**: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.**What we are looking for!*** You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* You can communicate with the Team Members and Guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture**Requirements:*** 21+ years of age* 2+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Ability to lead a team to create a memorable guest experience* True leadership capabilities* The ability to work weekends, nights, and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions**What will you be doing daily?*** Developing and leading hourly team members to exceed guest’s expectations* Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions* Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development* Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**58629-68976