Restaurant and Operations Manager

Dave & Buster's Inc.; Town of Pelham (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

An exciting opportunity awaits at a dynamic entertainment venue seeking a Restaurant and Operations Manager. This role involves leading a talented team to deliver exceptional guest experiences while managing operational standards and strategic initiatives. If you thrive in a fast-paced environment and possess strong leadership skills, this position offers a chance to make a meaningful impact. With competitive compensation and a fun work culture, you will play a key role in shaping memorable experiences for guests and team members alike. Join a vibrant team dedicated to excellence and growth.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision Insurance

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Qualifications

• 2+ years in restaurant/hospitality management with strong leadership skills.
• Proficient in managing costs and enhancing guest experiences.

Responsibilities

• Lead and develop team members to exceed guest expectations.
• Ensure positive staff and guest experiences through proactive leadership.

Skills

Restaurant Management

Team Leadership

Guest Experience Enhancement

Cost Management

Communication Skills

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

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• Compensation is from $65,000 USD to $80,000 USD per year
  
  

Job Description

• Compensation is from $65,000 USD to $80,000 USD per year
  
  

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture
  
  

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions
  
  

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  
  

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment

• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
  

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range

65876

77502

We are an equal opportunity employer and participate in E-Verify in states where required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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