Restaurant and Operations Manager

Dave n Busters; Plymouth Meeting (PA); On-site; USD 58,000 - 69,000; Full time

Job summary

An established industry player in the restaurant and entertainment sector is seeking a dynamic Restaurant & Operations Manager. This role is pivotal in providing leadership and direction to enhance business results and elevate guest experiences. If you thrive in a fast-paced environment and have a passion for exceeding expectations, this opportunity offers a competitive salary, comprehensive benefits, and a fun work atmosphere. Join a large leadership team that fosters growth and development, allowing you to make a significant impact while enjoying the perks of free food and gameplay.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Ability to lead a team to create memorable guest experiences.

Responsibilities

• Developing and leading hourly team members to exceed guest expectations.
• Interacting with guest service-focused team members in recruiting and training.

Skills

Restaurant Management

Leadership

Customer Service

Cost Management

Team Development

Job description

Job Description:

Compensation is from $58,000 USD to $70,000 USD per year.

THE RESTAURANT & OPERATIONS MANAGER

Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene.
• You can communicate with Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level.
• You have never met a goal you can't beat.
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks.
• The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements:

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

• Developing and leading hourly team members to exceed guest expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

PERKS!

• Competitive salary.
• Quarterly bonus program.
• Health, Dental, Vision, Long & Short-term Disability.
• Employee Assistance Program.
• Buster’s Legacy Fund (Supports team members during difficult times).
• 401K matching plan.
• FREE food.
• FREE gameplay.
• Large leadership team = multiple managers per shift.
• FUN work environment.
• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities.

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer.

Salary Range: $58,629 - $68,976.

We are an equal opportunity employer and participate in E-Verify in states where required.