Restaurant AGM: Lead People, Service & Profit

CAVA - Cottleville; Cottleville (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine

401k enrollment with CAVA contribution

Paid sick leave, parental leave

Free CAVA Meal for every shift worked

Job summary

CAVA is seeking an Assistant General Manager to lead restaurant operations in our Cottleville location. You will partner with the General Manager and Area Leader to implement store action plans, manage schedules, forecasting, labor, and inventory while modeling hospitality excellence.

We value strong leadership, clear communication, and a guest-focused service mindset. You’ll coach Team Members, monitor financials, ensure food safety, and help drive customer satisfaction and loyalty through

Qualifications

• 1–2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Skills

Leadership

Team management

Customer service

Communication

Financial acumen

Job description

CAVA is seeking an Assistant General Manager to lead restaurant operations in our Cottleville location. You will partner with the General Manager and Area Leader to implement store action plans, manage schedules, forecasting, labor, and inventory while modeling hospitality excellence.

We value strong leadership, clear communication, and a guest-focused service mindset. You’ll coach Team Members, monitor financials, ensure food safety, and help drive customer satisfaction and loyalty through