Assistant General Manager - Lead Restaurant Operations

CAVA - Cottleville; Cottleville (MO); On-site; USD 52,000 - 68,000; Full time

Job summary

CAVA - Cottleville in Missouri is seeking an Assistant General Manager to bring our mission, values and hospitality excellence to life for guests and Team Members. You will partner with the General Manager and Area Leader to implement store action plans and develop hourly staff.

You will oversee scheduling, forecasting, labor management and inventory, uphold food quality and cleanliness, coach teammates, and help manage budgets and cash handling while driving guest satisfaction and loyalty.

Qualifications

• 1–2 years in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Ability to adapt to a fast-paced environment and solve problems effectively.
• Flexibility to work various shifts, including nights and weekends.

Responsibilities

• Assist the General Manager in daily restaurant operations.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success.

Skills

Leadership

Team management

Communication

Customer service

Budgeting

Regulations

Problem solving

Flexibility

Job description

CAVA - Cottleville in Missouri is seeking an Assistant General Manager to bring our mission, values and hospitality excellence to life for guests and Team Members. You will partner with the General Manager and Area Leader to implement store action plans and develop hourly staff.

You will oversee scheduling, forecasting, labor management and inventory, uphold food quality and cleanliness, coach teammates, and help manage budgets and cash handling while driving guest satisfaction and loyalty.