Respiratory Diagnostics Tech — Field & In-House

Energy Jobline ZR; Lenexa (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Vitalograph seeks an Associate Service Technician to join our Lenexa, KS team. You will inspect, test, calibrate, troubleshoot, and repair respiratory diagnostic equipment, providing in-house support with field service as needed.

You will handle documentation, support continuous improvement, and collaborate with cross-functional teams to ensure quality and customer satisfaction. Regulatory awareness and strong communication are essential.

Qualifications

• Associate’s degree in engineering, biomedical engineering, or a related field; advanced degrees or certifications (e.g., CBET) are a plus.
• 0-2 years of experience in medical device space
• Troubleshooting, testing, calibration, and repair of electronic and mechanical equipment.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Familiarity with diagnostic tools, service software, and calibration procedures.
• Experience with respiratory diagnostic equipment and circuit board soldering is a plus.
• Knowledge of quality control, testing, inspection, and quality management systems (QMS).
• Familiarity with ISO 13485, ISO 9001, FDA QSR, and related regulatory requirements.
• Strong analytical, troubleshooting, and root cause analysis skills.
• Ability to identify issues, analyze data, and implement corrective actions.
• Strong written and verbal communication skills.
• Ability to build positive customer relationships and communicate effectively with technical and non-technical audiences.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong organizational skills, attention to detail, and commitment to quality.

Responsibilities

• Serve as a primary technical resource for troubleshooting, diagnosing, repairing, and resolving complex issues related to respiratory diagnostic equipment, software, and system integration.
• Provide on-site service, installation, preventive maintenance, calibration, emergency support, and customer training as needed.
• Collaborate with service management to improve workflows, reduce equipment downtime, and enhance overall service efficiency while delivering exceptional customer support.
• Perform equipment inspections, testing, calibration, qualification (EQC), validation, and quality verification activities.
• Conduct comprehensive testing and performance evaluations to verify system functionality, accuracy, reliability, and readiness for deployment or customer use.
• Conduct systematic troubleshooting and root cause analysis to identify and resolve issues.
• Investigate equipment failures, performance deviations, and customer-reported concerns, implementing corrective actions.
• Maintain accurate service, inspection, testing, and quality records; develop technical documentation and SOPs.
• Participate in audits, CAPA activities, and compliance initiatives to support quality management.

Skills

Troubleshooting

Testing

Calibration

Repair

Communication

Education

Associate's degree in engineering or related

Job description

Vitalograph seeks an Associate Service Technician to join our Lenexa, KS team. You will inspect, test, calibrate, troubleshoot, and repair respiratory diagnostic equipment, providing in-house support with field service as needed.

You will handle documentation, support continuous improvement, and collaborate with cross-functional teams to ensure quality and customer satisfaction. Regulatory awareness and strong communication are essential.