Resource Management and Delivery Operations Lead (Contract, Remote)

Cella by Randstad Digital; Richardson (TX); Remote; USD 73,000 - 80,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Cella by Randstad Digital is seeking a Resource Management & Delivery Operations Lead for 100% remote US-based work ( CST Business Hours ). The contract runs through January 2027 and is a full-time, 40-hour week role.

You will own capacity planning, optimize delivery across cross-functional pods, and report to the Chief Delivery Officer and other executives, building scalable processes for sustainable growth.

Qualifications

• 5+ years in PMO, resource management, or operational leadership.
• Expert capacity planning across cross-functional pods.
• Ability to develop executive-ready daily reports for C-suite.
• Strong change management and communication skills.
• Bachelor's degree in Business, Management, or related field.

Responsibilities

• Develop and monitor capacity models across pods including creative, data, strategy, and production.
• Identify real-time operational risks and address capacity constraints.
• Provide daily executive status reports and dashboards to senior leadership.
• Lead change management and adoption of daily standups and pod cadences.
• Create a repeatable operational playbook for long-term continuity.

Skills

PMO experience

Resource management

Capacity planning

Executive reporting

Change management

Communication skills

Education

Bachelor's degree in Business, Management, or related field

Job description

Location: 100% Remote US Based (CST Business Hours)

Duration: Contract (estimated through January 2027)

Hours: Full-time (40 hours per week)

Compensation Range: $53.00-$58.00 per hour (W2)

A premier agency in the marketing and communications space is seeking a Resource Management & Delivery Operations Lead to own capacity planning and optimize delivery across cross-functional teams organized into pods. In this role, you will partner directly with executive leaders to improve visibility into workloads, address operational risks, and build scalable processes that support sustainable growth.

Responsibilities

• Develop and monitor resource capacity models across newly deployed pods spanning creative, data, strategy, and production to support efficient delivery.
• Identify operational risks and workload imbalances in real time, proactively addressing capacity constraints before they affect delivery timelines.
• Provide daily executive status reports and real-time dashboards to the Chief Delivery Officer and senior leadership to support informed decision-making.
• Lead change management and adoption of daily standups, war room protocols, and pod operating cadences.
• Develop a repeatable operational playbook to support long-term continuity and consistent execution.

Qualifications

• 5+ years of progressive experience in PMO, resource management, or operational leadership roles.
• Demonstrated expertise in capacity planning across cross-functional teams and supporting organizational design or operating model rollouts.
• Proven ability to develop executive-ready daily reporting workflows and communicate actionable insights to C-suite leadership.
• Strong change management and communication skills.
• Bachelor's degree in Business, Management, or a related field.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan (all benefits are based on eligibility.)

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.