Resource Management and Delivery Operations Lead

Cella by Randstad Digital; United States; Remote; USD 73,000 - 80,000; Full time

Job summary

Cella by Randstad Digital is seeking a Resource Management & Delivery Operations Lead to own capacity planning and optimize delivery across cross-functional pods. You will partner with executives to improve visibility into workloads, address operational risks, and build scalable processes for sustainable growth.

Responsibilities include developing and monitoring capacity models for pods spanning creative, data, strategy, and production, and delivering executive-ready daily reports and

Qualifications

• 5+ years in PMO/resource management/operational leadership.
• Expertise in capacity planning across cross-functional teams and operating model rollouts.
• Ability to develop executive-ready reporting workflows for C-suite.
• Strong change management and communication skills.
• Bachelor's degree in a related field.

Responsibilities

• Develop and monitor capacity models across pods spanning creative, data, strategy, and production.
• Identify real-time operational risks and workload imbalances, addressing capacity constraints before delays.
• Provide daily executive status reports and dashboards to the Chief Delivery Officer and senior leadership.
• Lead change management and adoption of standups, war room protocols, and pod cadences.
• Develop a repeatable operational playbook for long-term continuity and execution.

Skills

Resource management

PMO

Capacity planning

Executive reporting

Change management

Cross-functional leadership

Communication skills

Education

Bachelor's degree in Business or related field

Job description

Location: 100% Remote US Based (CST Business Hours)Duration: Contract (estimated through January 2027)Hours: Full-time (40 hours per week)Compensation Range: $53.00-$58.00 per hour (W2)A premier agency in the marketing and communications space is seeking a Resource Management & Delivery Operations Lead to own capacity planning and optimize delivery across cross-functional teams organized into pods. In this role, you will partner directly with executive leaders to improve visibility into workloads, address operational risks, and build scalable processes that support sustainable growth.Responsibilities:Develop and monitor resource capacity models across newly deployed pods spanning creative, data, strategy, and production to support efficient delivery.Identify operational risks and workload imbalances in real time, proactively addressing capacity constraints before they affect delivery timelines.Provide daily executive status reports and real-time dashboards to the Chief Delivery Officer and senior leadership to support informed decision-making.Lead change management and adoption of daily standups, war room protocols, and pod operating cadences.Develop a repeatable operational playbook to support long-term continuity and consistent execution.Qualifications:5+ years of progressive experience in PMO, resource management, or operational leadership roles.Demonstrated expertise in capacity planning across cross-functional teams and supporting organizational design or operating model rollouts.Proven ability to develop executive-ready daily reporting workflows and communicate actionable insights to C-suite leadership.Strong change management and communication skills.Bachelor's degree in Business, Management, or a related field.JOBID: 102026-164245#LI-CELLA#LI-HH1#LI-REMOTE#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.ABOUT CELLAWe are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella has earned the 2022 Best of Staffing Client and Talent 10-Year Diamond Awards—an honor earned by only 1% of staffing firms in the U.S. Cella is an equal opportunity employer.