RESOURCE COORDINATOR Administrative Specialist II

State of Maryland; Maryland; On-site; USD 40,000 - 55,000; Full time

Job summary

Join the Maryland Department of Human Services as a Resource Coordinator, where you will assist families in building strong foundations for success. This role involves interviewing customers, linking them to resources, and ensuring compliance with program requirements. Ideal for candidates with strong communication skills and experience in human services.

Benefits

Subsidized health benefits

Dental coverage

Life insurance

Qualifications

• One year of experience in administrative or clerical work.
• Candidates may substitute 30 credit hours for required experience.

Responsibilities

• Interview customers to assess and goal plan.
• Link families to available resources.
• Document and maintain cases for compliance.

Skills

Communication

Collaboration

Education

High School Diploma

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

THIS IS A FULL-TIME CONTRACTUAL POSITION

GRADE

11

LOCATION OF POSITION

Maryland Department of Human Services

St. Mary's County Department of Social Services

23110 Leonard Hall Drive

Leonardtown, MD 20650

Main Purpose of Job

The Resource Coordinator assists families build strong foundations for success in the work environment. Through ongoing assessment and monitoring, the Resource Coordinator develops customer driven plans that emphasize strengths, interests, and steps needed to resolve barriers to employment, ultimately monitors compliance with the plan according to program requirements. The Resource Coordinator also links and assists customers’ access internal and external supports and services. Finally, the Resource Coordinator collaborates with a multidisciplinary team to ensure the holistic needs of the family are met while program requirements are satisfied. Position Duties Interviewing customers to assess and goal plan. Link families to available resources. Appropriately document and maintain cases to ensure compliance.

This position will also travel to 21775 Great Mills Road, Lexington Park, MD 20653.

POSITION DUTIES

• Interviewing customers to assess and goal plan.
• Link families to available resources.
• Appropriately document and maintain cases to ensure compliance.
  
  

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Notes

• Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
  
  

Desired Or Preferred Qualifications

Preferred candidate will possess the following:

• Experience with Human Services programs.
• Knowledge of welfare to work programs.
• Strong written and oral communication skills.
• Previous experience or ability to work as part of a collaborative team.
  
  

Special Requirements

Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.

Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Deanna Souders, St. Mary's County Department of Social Services, PO Box 509, Leonardtown, MD 20650. All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to [e-mail]. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning this recruitment process for this position, please contact 240-895-7176.

TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or [e-mail].

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.