Resource Coordinator

NBS; Temecula (CA); Remote; USD 45,000 - 65,000; Full time

Job summary

A leading consulting firm is seeking a Resource Coordinator to provide essential administrative support to public agency consulting teams. This remote role involves data management, document coordination, and customer care coverage. Ideal candidates will have strong multitasking abilities, excellent communication skills, and a preference for a bachelor's degree. Join a 100% employee-owned company that values personal and professional development.

Benefits

Employee Stock Ownership Program

401k Plan with employer match

Medical and Dental Insurance coverage

Paid Vacation, Sick, Holidays, and Volunteer time

Life insurance coverage

Short- and long-term disability insurance

Qualifications

• Ability to multitask and prioritize work.
• Strong verbal and written communication skills.
• Attention to detail ensuring documentation is accurate.

Responsibilities

• Conduct research to gather relevant district maps and public data.
• Organize and maintain electronic files and task management information.
• Monitor and maintain data in proprietary software system.

Skills

Multitasking

Verbal communication

Written communication

Time management

Attention to detail

Team collaboration

Proficiency with technology

Education

Bachelor’s degree or equivalent work experience

Tools

Asana

Excel

Job description

*Classification: Full Time, Non-Exempt

*Location: Remote

*NBS has standard office hours of Monday through Friday 8 a.m. – 5 p.m. PST with the option to work a Compressed Work Week (9/80) schedule.

Summary:

NBS is currently seekingResource Coordinators in our District Management Group. This position will provide essential administrative support to NBS public agency consulting teams. This role involves a variety of tasks, including research, data input and export, report extractions, and document coordination. The Resource Coordinator will ensure that data is accurately input into systems, district maps, and other relevant materials are gathered, and client data is accurately and timely updated.

Essential functions:

1. Research and Data Management: Conduct research to gather relevant district maps, public data, and other necessary materials requested by consulting teams. Input and update data into internal systems, ensuring accuracy and integrity of the information. Export and import data and reports from various software systems, ensuring seamless integration of information.

2. Document Coordination: Organize and maintain electronic files and task management information in various project management and other database systems. Submit data to clients as requested by the consulting team. Assist in extracting and preparing required reports, ensuring all required material is available, accurate, and submitted timely.

3. System Management and Support: Monitor and maintain data in proprietary software system relevant to all assigned tasks. Coordinate data transfer between software platforms. Assist consulting team with administrative tasks, including scheduling, preparing materials for projects or meetings, and other ad hoc responsibilities.

4. Customer Care Coverage: Provide coverage and support in the absence or shortage of customer care staff. This involves fielding phone calls from property owners and other callers requesting documents and information. Prepare service tickets and route request to the appropriate employee for completion or resolution.

Knowledge/Skills/Abilities:

· The ability to multitask and prioritize work ensuring deadlines are met.

· Strong verbal and written communication skills.

· Efficient time management.

· Attention to detail ensuring documentation is accurate.

· Ability to work effectively with cross-functional teams.

· Proficiency with communication tools and technology.

· Advanced experience with Asana and Excel a plus.

· Bachelor’s degree or equivalent work experience preferred.

NBS Benefits:

We offer a full line of benefits including the following:

· Employee Stock Ownership Program – 100% Employee Owned

· 401k Planwith a generous employer match

· Medical and Dental Insurance coverage is paid in full for the employee.

· Paid Vacation, Sick, Holidays, and Volunteer time.

· Life insurancecovering the employee in the sum of $100,000, ispaid in full by NBS.

· Short- and long-term disability insurancefor the employee ispaid in full by NBS.

AboutNBS:

NBS is a consulting firm helping communities fund tomorrow. We typically work directly for government agencies, such as cities, school districts, and special districts, but also consult with a variety of non-profit and private entities. In addition, NBS licenses its proprietary software, called D-FAST, to local government agencies nationwide. The primary office is in Temecula with a secondary office located in San Francisco. We are a 100% employee-owned company with roughly 55 employees. We have been in business since 1996 and have been growing consistently and responsibly ever since. We pride ourselves in what we do for our communities, as well as our great work environment, growth opportunities, personal and professional development, and excellent benefits.