Resort Security Officer: Elevate Guest Experience & Safety

Exploria Resorts; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance with HSA and FSA

Dental Insurance

Vision Insurance

Life/AD&D insurance

Short–Long Term Disability

401(k)

PTO and Paid Holidays

Employee Referral Program

Room rate discounts

Growth opportunities

Job summary

Exploria Resorts is seeking a Security Officer to patrol Summer Bay Orlando and surrounding properties, ensuring guest safety and a welcoming environment. The role emphasizes proactive guest interaction, incident prevention, and timely response to emergencies.

Qualified candidates have Florida Class D security licensing, a valid driver's license, and knowledge of Florida laws. The position offers full-time hours with weekend/holiday availability in a dynamic hospitality setting.

Qualifications

• State of Florida class D security license required.
• Valid Driver's license required.
• Knowledge of Florida Criminal Code and procedures.
• Ability to perform patrols and respond to incidents.

Responsibilities

• Check equipment (uniforms, radios, first aid, etc.).
• Patrol resort property to prevent or detect issues and assist guests.
• Respond to incidents promptly and document them.
• Record tour reports using mobile device; maintain logs and evidence.
• Apply de-escalation techniques to resolve disputes and follow management directions.
• Secure properties during shifts and handle alarms as needed.
• Prepare and submit incident reports per SOP; assist investigations.
• Coordinate with internal teams and external agencies as required.

Skills

Security license

Driver's license

De-escalation

Patrol

Guest service

Education

Florida Security License (Class D)

Job description

Exploria Resorts is seeking a Security Officer to patrol Summer Bay Orlando and surrounding properties, ensuring guest safety and a welcoming environment. The role emphasizes proactive guest interaction, incident prevention, and timely response to emergencies.

Qualified candidates have Florida Class D security licensing, a valid driver's license, and knowledge of Florida laws. The position offers full-time hours with weekend/holiday availability in a dynamic hospitality setting.