Security Officer

Exploria Resorts; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance with HSA and FSA

Dental Insurance

Vision Insurance

Life/AD&D insurance

Short–Long Term Disability

401(k)

PTO and Paid Holidays

Employee Referral Program

Room rate discounts

Growth opportunities

Job summary

Exploria Resorts is seeking a Security Officer to patrol Summer Bay Orlando and surrounding properties, ensuring guest safety and a welcoming environment. The role emphasizes proactive guest interaction, incident prevention, and timely response to emergencies.

Qualified candidates have Florida Class D security licensing, a valid driver's license, and knowledge of Florida laws. The position offers full-time hours with weekend/holiday availability in a dynamic hospitality setting.

Qualifications

• State of Florida class D security license required.
• Valid Driver's license required.
• Knowledge of Florida Criminal Code and procedures.
• Ability to perform patrols and respond to incidents.

Responsibilities

• Check equipment (uniforms, radios, first aid, etc.).
• Patrol resort property to prevent or detect issues and assist guests.
• Respond to incidents promptly and document them.
• Record tour reports using mobile device; maintain logs and evidence.
• Apply de-escalation techniques to resolve disputes and follow management directions.
• Secure properties during shifts and handle alarms as needed.
• Prepare and submit incident reports per SOP; assist investigations.
• Coordinate with internal teams and external agencies as required.

Skills

Security license

Driver's license

De-escalation

Patrol

Guest service

Education

Florida Security License (Class D)

Job description

Join us at Exploria Resorts to provide a secure, hospitable environment. Enhance guest experiences through security, collaboration, and hospitality. Your role in maintaining a secure and welcoming environment will make a difference to guests and colleagues alike. Ready to join a warm, collaborative team enhancing guest experiences through security? Apply now!What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, room rate discounts, growth opportunities, and more!Security OfficerFull Time$17.00/hrOpen Availability, Weekend Availability, and Holidays.Summer Bay Orlando by Exploria ResortsJob Summary:The Security Officer is a highly visible, perpetually patrolling employee who is expected to seek out opportunities to improve the guest experience and resolve challenges in an effective and timely manner. Position is responsible for the patrol of Summer Bay Resort property for the purpose of prevention, protection, early detection, or assistance of other community services or agencies.Responsibilities and Duties:Checking equipment (ex: uniforms, vehicles, radios, emergency medical, fire fighting equipment, key, flashlights, etc,Patrol of resort property for the purpose of prevention, protection, early detection, or assistance of other community services or agencies, monitoring and responding to radio communications, assisting guests as needed, recording the tour reports using the mobile device, addressing any suspicious activity immediately and responding to incidents promptly, utilize the “de-escalation” practice to help resolve disputes, and follow directions provided by Resort Management or supervisor.Maintaining a working knowledge of all equipment assigned to positionsProper preparation and submission of all Incident Reports according to standard operation procedures public by the company, including proper form use, timeliness, and proper documentation formatReceiving, storage, and properly logging evidenceInvestigation assignments as necessary and assigned by ManagementChecking, patrolling, and touring, and securing the properties during shiftAnswering fire, gas, or other alarms as needed or requested on propertyManning the Guard House. This includes monitoring radios, answering phones, directing callers to the proper extension, providing accurate driving directions, managing the access of guests, visitors, vendors, and employees, challenging pedestrian traffic to ensure proper clearance, key control, record keeping for the shift activities, and notifying when emergency agencies arrive and depart the resort.Assuring all company policies and safety regulations are reported as observedResponsible for special projects or assignments for various areas as assigned by the Supervisor of the Department or Resort Management.Obtaining or utilizing First Aid and related training for use within the position and for utilization, when necessary, in the field according to company guidelinesAttending periodic scheduled refresher trainingMarinating a safe and clean work area for guests and employeesAssuring compliance of all company policies as outlined for all employeesOther primary duties as needed or required by business demands.All other duties assigned my managementQualifications and Skills:State of Florida class D security license required.Valid Driver's license required.Maintaining proficient and knowledge of Florida Criminal Code and Florida Criminal proceduresMust assist with minor maintenance problems as needed or availableMust assist with delivery of housekeeping items overnight when that department is closed.May be required to handle special projects as assignedOther secondary functions as necessary for the operation of the department and the companyPhysical Demands:Frequent walking/standing.Sign up to join our mailing list and hear about future opportunities:Exploria Resorts Recruitment Form