Resort Security & Guest Safety Officer

City of Chula Vista; Wisconsin Dells (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells is seeking a Safety & Security Officer to patrol the resort and protect guests and employees. The role involves securing doors and property, investigating complaints, and coordinating with local authorities while maintaining hospitality and professionalism.

The position requires a valid driver’s license and a high school diploma, with preferred experience in guest-facing roles.

Qualifications

• High School diploma required.
• Driver's license with good driving record.
• Experience in guest-facing roles preferred.
• Knowledge of resort operations and guest relations is beneficial.

Responsibilities

• Patrol the Resort and all properties.
• Check and secure all doors, windows, and resort property including parking areas.
• Investigate guest and employee complaints and injuries.
• Surveil Resort using the security camera system.
• Prepare reports and patrol logs; communicate with law enforcement, fire and EMS as needed.
• Ensure compliance with OSHA and resort safety policies.
• Provide accurate information and assistance to guests about the resort and local area.

Education

High School Diploma

Job description

Chula Vista Resort in Wisconsin Dells is seeking a Safety & Security Officer to patrol the resort and protect guests and employees. The role involves securing doors and property, investigating complaints, and coordinating with local authorities while maintaining hospitality and professionalism.

The position requires a valid driver’s license and a high school diploma, with preferred experience in guest-facing roles.