Security Officer -

City of Chula Vista; Wisconsin Dells (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells is seeking a Safety & Security Officer to patrol the resort and protect guests and employees. The role involves securing doors and property, investigating complaints, and coordinating with local authorities while maintaining hospitality and professionalism.

The position requires a valid driver’s license and a high school diploma, with preferred experience in guest-facing roles.

Qualifications

• High School diploma required.
• Driver's license with good driving record.
• Experience in guest-facing roles preferred.
• Knowledge of resort operations and guest relations is beneficial.

Responsibilities

• Patrol the Resort and all properties.
• Check and secure all doors, windows, and resort property including parking areas.
• Investigate guest and employee complaints and injuries.
• Surveil Resort using the security camera system.
• Prepare reports and patrol logs; communicate with law enforcement, fire and EMS as needed.
• Ensure compliance with OSHA and resort safety policies.
• Provide accurate information and assistance to guests about the resort and local area.

Education

High School Diploma

Job description

JOB REQUIREMENTS

Great training opportunity for advancement in Law Enforcement or similar fields. Must be able to work independently and without constant supervision. Safety & Security Officer's are here to make Chula Vista Resort safe and secure at all times and to protect our guests and employees. Safety & Security Officer's will fulfill the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing Chula Vista Resort.

Essential Job Functions

• Patrol of entire Resort and all properties.
• Checking and securing all required doors, windows, and property of the Resort and our guests, including parking lots and vehicles in those lots.
• Investigation of complaints and injuries from guests as well as employees.
• Surveillance of Resort by using Resort surveillance camera system.
• Report writing and keeping of patrol logs.
• Working closely with law enforcement, fire and EMS on issues as they arise.
• Continually checking for safety issues and OSHA requirements to be sure we are in compliance.
• Enforcement of all Resort policies and procedures for all employees and guests.
• Provide accurate information and a prompt answer to any questions the guest may have about the resort and local area.
• Perform and complete other assigned duties for the resort.
• Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.
• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.

OTHER EXPERIENCE AND QUALIFICATIONS

Must have valid Driver License and good driving record. Education: Required- High School Diploma Experience: Preferred: Some Guest Experience Skills, Knowledge, Abilities: Knowledge of all facets of the Resort including guest relations, as they apply to Chula Vista Resort, is required. Must be able to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur. Must be able to clearly define objectives.

Physical Requirements

• Must be in good physical condition.
• Able to lift minimum of 50 lbs.
• Body Positions: Sitting, standing for an extended period of time.
• Body Sense: Have full use of eyes and ears, full power of speech.
• Body Movements: Walking, turning head and torso, bending arms, wrists, and fingers.

Mental Requirements

Language: Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.