Resort Rooms & Guest Services Manager

Wyndham; Lake Havasu City (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Rooms Manager to lead the daily operations of the maintenance and guest services departments at a resort. You will oversee staffing, schedules, payroll control, and guest experience to meet site goals.

The role requires 2–5 years in a hotel/resort setting, strong leadership, and proficiency with Microsoft Office tools. We offer comprehensive benefits and opportunities for growth.

Qualifications

• 2–5 years hotel or resort experience.
• Strong leadership and staff development skills.
• Excellent communication abilities.
• Proficient in Microsoft Excel, Word, and Outlook.

Responsibilities

• Oversee daily operations of the maintenance and guest services departments.
• Schedule staff and manage weekly staffing levels.
• Monitor payroll costs and drive profitability.
• Ensure guest satisfaction and maintain compliance with QA and safety standards.

Skills

Leadership

Staff development

Scheduling

Payroll cost control

Communication skills

Excel

Word

Outlook

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Travel + Leisure Co. is seeking a Rooms Manager to lead the daily operations of the maintenance and guest services departments at a resort. You will oversee staffing, schedules, payroll control, and guest experience to meet site goals.

The role requires 2–5 years in a hotel/resort setting, strong leadership, and proficiency with Microsoft Office tools. We offer comprehensive benefits and opportunities for growth.