Resort Retail Sales Associate - Flexible Shifts

Great Wolf Lodge; Grand Mound (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Telehealth

Life Insurance

401K with employer match

Paid vacation

Paid parental leave

Discounts to visit Great Wolf’s 23+ ɴ

Job summary

Great Wolf Lodge in Washington is seeking a Retail Sales Associate to deliver guest experiences and drive sales across resort outlets. You will greet guests, share product knowledge, and process transactions accurately in a fast-paced, high-energy environment.

Responsibilities include maintaining merchandising and stock, upholding safety standards, and assisting with opening/closing procedures. This on-site role requires scheduling flexibility, including evenings, weekends, and holidays, as part

Qualifications

• Must be at least 16 years of age or older.
• Flexible scheduling including evenings, weekends, and holidays.
• Basic math skills for completing transactions.
• Ability to read and interpret English language manuals relating to safety, operations, and procedures.
• Successful completion of a criminal background and drug screen.

Responsibilities

• Greet and engage guests while maintaining professional presentation.
• Provide product knowledge and support purchasing decisions with enthusiasm.
• Respond promptly to guest inquiries and escalate issues to leadership.
• Utilize upselling techniques during all guest transactions.
• Follow all safety guidelines and asset protection protocols.
• Execute daily retail tasks including stocking, merchandising, and POS transactions.
• Open/close procedures with accuracy and maintain cleanliness to uphold brand standards.
• Promote and sell products, services, and promotions to support sales goals.

Skills

Customer service

Cashier experience

Communication skills

Teamwork

Upselling

Education

High School diploma or equivalent

Tools

POS system

Inventory management

Job description

Great Wolf Lodge in Washington is seeking a Retail Sales Associate to deliver guest experiences and drive sales across resort outlets. You will greet guests, share product knowledge, and process transactions accurately in a fast-paced, high-energy environment.

Responsibilities include maintaining merchandising and stock, upholding safety standards, and assisting with opening/closing procedures. This on-site role requires scheduling flexibility, including evenings, weekends, and holidays, as part