Guest-Focused Retail Associate | On-Site, Flexible Evenings

Great Wolf Lodge; Grapevine (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K with employer match

Paid vacation and parental leave

Discounts at Great Wolf locations

Job summary

Great Wolf Lodge is seeking a Retail Sales Associate to welcome guests, share product knowledge, and assist with purchases in a fast-paced resort setting. You will handle transactions, maintain merchandising standards, and support teammates to meet sales goals.

This on-site role emphasizes high-energy guest service, accuracy in POS operations, and teamwork across resort retail outlets while sustaining a clean, organized environment.

Qualifications

• Requires strong customer service skills and effective communication.
• Able to handle cash transactions accurately and operate POS systems.
• Demonstrates teamwork, enthusiasm, and energy in a fast-paced retail environment.

Responsibilities

• Greet guests and engage with a professional presentation.
• Provide product knowledge to aid purchasing decisions.
• Assist guests, answer questions, and escalate to leadership as needed.
• Open/close procedures and maintain organized, clean work areas.
• Promote and sell products and promotions to hit sales goals.

Skills

Customer service

Communication

Cash handling

POS system

Teamwork

Upselling

Education

High School Diploma or equivalent

Tools

POS system

Job description

Great Wolf Lodge is seeking a Retail Sales Associate to welcome guests, share product knowledge, and assist with purchases in a fast-paced resort setting. You will handle transactions, maintain merchandising standards, and support teammates to meet sales goals.

This on-site role emphasizes high-energy guest service, accuracy in POS operations, and teamwork across resort retail outlets while sustaining a clean, organized environment.