Resort Restaurant Server – Guest Experience Pro

Suites by Hilton West Sacramento; San Antonio (TX); On-site; USD 24,000 - 42,000; Full time

Job summary

Hilton-brand hotel is seeking a Restaurant Server to provide warm, efficient service to guests in a fast-paced dining environment. You will take orders, deliver food and beverages, and uphold brand standards while maintaining accuracy and hospitality.

The role emphasizes guest satisfaction, adherence to safety guidelines, and collaboration with the Food & Beverage team. Previous hospitality experience is preferred, with attention to detail and professional presentation valued.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving or hospitality experience preferred.
• Knowledge: POS systems and cash handling a plus.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Menu knowledge

Allergen awareness

Attention to detail

Cash handling

Professional appearance

Education

High school diploma or equivalent

Tools

POS systems

Job description

Hilton-brand hotel is seeking a Restaurant Server to provide warm, efficient service to guests in a fast-paced dining environment. You will take orders, deliver food and beverages, and uphold brand standards while maintaining accuracy and hospitality.

The role emphasizes guest satisfaction, adherence to safety guidelines, and collaboration with the Food & Beverage team. Previous hospitality experience is preferred, with attention to detail and professional presentation valued.