Hotel Food Server: Guest Experience Champion

Hilton; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton is hiring a Food Server to brighten guests' days with warm hospitality and attentive service. You’ll learn the menu, answer questions confidently, and ensure orders are accurate and delivered promptly in a fast-paced hotel dining environment.

You’ll maintain a clean station, follow health and safety standards, and contribute to an exceptional guest experience through teamwork and integrity. No prior experience?

Qualifications

• A passion for hospitality and guest service.
• Integrity and accountability in daily tasks.
• Leadership and teamwork to deliver memorable stays.

Responsibilities

• Delight guests with a friendly attitude and proactive efforts to enhance their meal experience.
• Learn menu items, promotions, and specials to answer questions confidently.
• Take food and beverage orders, enter them into the POS system, and deliver orders promptly.
• Keep the food service station stocked, clean, and organized.
• Comply with health, safety, sanitation, and alcohol awareness regulations.

Skills

Guest service

Menu knowledge

Attention to detail

Alcohol awareness

Tools

POS system

Job description

Hilton is hiring a Food Server to brighten guests' days with warm hospitality and attentive service. You’ll learn the menu, answer questions confidently, and ensure orders are accurate and delivered promptly in a fast-paced hotel dining environment.

You’ll maintain a clean station, follow health and safety standards, and contribute to an exceptional guest experience through teamwork and integrity. No prior experience?