Resort Recreation & Activities Director

Mountain Lake LLC; Mountain Lake (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

Mountain Lake is seeking a seasoned Recreation & Activities Manager to design, schedule and operate year‑round guest experiences at the mountain resort. Reporting to the Assistant Hotel Manager, you will supervise staff, coordinate with conservation and other departments, and ensure programs run safely, on time and as advertised.

The role emphasizes hands‑on leadership, guest engagement, and proactive communication.

Qualifications

• Three to five years of relevant resort recreation, hospitality, activities, outdoor recreation, attractions, events or guest-experience experience preferred; prior staff supervision strongly preferred.
• Bachelor’s degree in Recreation, Hospitality, Tourism, Parks & Recreation or related field preferred; equivalent experience considered.
• Strong organizational, scheduling, guest-service, public-speaking, problem-solving and written communication skills.
• Ability to lead diverse groups and coordinate multiple simultaneous activities; familiarity with Microsoft Office and scheduling tools.
• Knowledge of outdoor activity safety, trail operations, risk management and guest engagement preferred.
• CPR/First Aid/AED certification required within a timeframe established by Mountain Lake; valid driver’s license and acceptable driving record required for assigned vehicle duties.

Responsibilities

• Design and supervise year-round recreation and guest activities.
• Coordinate guided hikes, nature walks, tours, and equipment rentals.
• Oversee the Game Room and ensure guest-ready spaces.
• Develop and manage activity calendars and staffing.
• Collaborate with other departments on the guest activity calendar.
• Maintain safety standards and lead staff briefings.
• Monitor guest satisfaction and activity revenue and adjust programs.

Skills

Staff supervision

Public speaking

Scheduling

Written communication

Outdoor recreation knowledge

Education

Bachelor’s degree in Recreation, Hospitality, Tourism, Parks & Recreation or related field

CPR/First Aid/AED certification

Tools

Microsoft Office

Scheduling tools

Job description

Mountain Lake is seeking a seasoned Recreation & Activities Manager to design, schedule and operate year‑round guest experiences at the mountain resort. Reporting to the Assistant Hotel Manager, you will supervise staff, coordinate with conservation and other departments, and ensure programs run safely, on time and as advertised.

The role emphasizes hands‑on leadership, guest engagement, and proactive communication.