Resort Activities & Guest Experience Lead

Wyndham; Sevierville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is seeking an Activities Associate to organize and lead recreational activities for resort guests, coordinating with the Activities Supervisor to operate all activity-related areas such as the movie theater, fitness center, pool, and cabana.

You will promote activities, supervise guests, and ensure safety and compliance while participating in required trainings and occasional cash handling where applicable.

Qualifications

• Creativity and customer obsession.
• Excellent communication skills.
• Ability to demonstrate good judgement when interacting with guests and team members.
• State driver’s license and comfort operating large vehicles such as shuttles or vans.
• Proficiency in Microsoft Word, Excel and Outlook.

Responsibilities

• Create, plan and execute guest activity programs for the resort.
• Monitor, supervise, and assist guests in the activity center.
• Promote and register guests for resort activities.
• Conduct and record inspections of related activity areas in compliance with company standards and requirements.
• Manage a cash bank following proper cashiering procedures (when applicable).
• Attend and complete required resort and company trainings.
• Handle all safety issues and incidents immediately.

Skills

Creativity

Excellent communication

Good judgement

Driver's license

MS Word

MS Excel

Outlook

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Travel + Leisure Co. is seeking an Activities Associate to organize and lead recreational activities for resort guests, coordinating with the Activities Supervisor to operate all activity-related areas such as the movie theater, fitness center, pool, and cabana.

You will promote activities, supervise guests, and ensure safety and compliance while participating in required trainings and occasional cash handling where applicable.