Executive Director of Resort Operations

Wintergreen-Resort; Nellysford (VA); Presencial; USD 150 000 - 190 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision, Life, Short/長

Disability Insurance

401K plan

Recreational Benefit Package (free/low

Resumo da oferta

Wintergreen Resort is seeking a Director of Operations to lead Mountain Operations, recreation, and resort support teams. You will partner with department managers to set priorities, coordinate resources, ensure guest safety, and drive reliable operations and a premier guest experience.

The role demands calm, decisive leadership under pressure, strong collaboration with human resources, and visibility across resort operations.

Qualificações

• Significant leadership experience in resort operations or a similarly complex environment.
• Ability to develop people, set priorities, delegate, and hold teams accountable.
• Strong safety, regulatory, and incident-management knowledge.

Responsabilidades

• Lead operations across Mountain Operations, Ski Patrol, Snowmaking, Grooming, Lift Operations, and Recreation.
• Coordinate staffing, equipment, and resources to ensure safety, reliability, and guest satisfaction.
• Drive capital planning, budgeting, and asset management for resort facilities.
• Establish clear priorities, performance standards, and communication practices aligned with goals.
• Lead emergency response, incident reviews, and cross-departmental problem solving.

Conhecimentos

Leadership

Strategic planning

Communication

Problem solving

Safety compliance

Financial management

Operational judgment

Formação académica

Bachelor's degree in related field

Experience in mountain resort/destination resort

Descrição da oferta de emprego

Wintergreen Resort is seeking a Director of Operations to lead Mountain Operations, recreation, and resort support teams. You will partner with department managers to set priorities, coordinate resources, ensure guest safety, and drive reliable operations and a premier guest experience.

The role demands calm, decisive leadership under pressure, strong collaboration with human resources, and visibility across resort operations.