Resort Operations Leader: Elevate Guest Experience

King's Pointe Resort; Storm Lake (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) after 6 months

Flexible scheduling

Paid Time Off (PTO)

Holiday pay

Growth and development opportunities

Travel discounts

Medical, dental, and vision insurance

Job summary

King's Pointe Resort in Storm Lake, IA, is seeking a Resort Assistant General Manager to lead daily hotel operations, report to the General Manager, and ensure service quality and profitability. This is a full-time, salaried role requiring strong leadership and the ability to work nights, weekends, and holidays.

You will supervise front desk and housekeeping, coordinate with F&B and Restaurant managers, assist with budgeting, month-end tasks, and maintain brand standards while training staff to

Qualifications

• Leadership and training experience in hospitality is required.
• Ability to work nights, weekends, and holidays.
• Self-motivated, reliable, and capable of working independently.

Responsibilities

• Assist with daily operations and back up to the property accountant.
• Oversee front desk operations and housekeeping coordination.
• Collaborate with F&B and Restaurant managers to manage daily operations and scheduling.
• Contribute to annual budget development and rolling 90-day forecasts.
• Ensure rate plans and brand standards are followed and monitored.
• Lead safety, OSHA compliance, and staff training initiatives.

Skills

Leadership

Training experience

Self-motivated

Independent worker

Reliability

Hospitality experience

Night/weekend/holiday availability

Job description

King's Pointe Resort in Storm Lake, IA, is seeking a Resort Assistant General Manager to lead daily hotel operations, report to the General Manager, and ensure service quality and profitability. This is a full-time, salaried role requiring strong leadership and the ability to work nights, weekends, and holidays.

You will supervise front desk and housekeeping, coordinate with F&B and Restaurant managers, assist with budgeting, month-end tasks, and maintain brand standards while training staff to