Resort Maintenance Engineer – Pools, HVAC & Guest Service

The Unbound Collection by Hyatt; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free employee meals

Discounted hotel room nights

Medical, dental, and vision insurance

Retirement savings plan

Professional development

Global Hyatt opportunities

Tuition/wellness reimbursement

Job summary

The Unbound Collection by Hyatt at Royal Palms Resort and Spa seeks a hands-on Maintenance Engineer to ensure reliable operation of HVAC, plumbing, electrical, and pool systems. You will respond to guest requests with professionalism and support the hotel's safety programs.

Ideal candidates bring 1–2 years of resort maintenance experience, strong troubleshooting skills, and the ability to work independently in a fast-paced hospitality setting. Weekend and PM shift availability is required.

Qualifications

• 1–2 years of hands-on building maintenance or engineering experience.
• Hospitality or resort environment experience preferred.
• Working knowledge of electrical, plumbing, HVAC, and pool systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage multiple tasks efficiently.
• Excellent communication and customer service skills.
• Ability to lift up to 50 lbs and perform physical tasks; indoor/outdoor work.
• Weekend and PM shift availability (2:30 pm–11 pm).

Responsibilities

• Respond promptly to guest maintenance requests with professionalism and efficiency.
• Perform routine preventive maintenance on HVAC, plumbing, electrical systems, and resort equipment.
• Maintain and monitor the cleanliness, chemical balance, and operation of resort pools and hot tubs.
• Participate in emergency response and safety training procedures.

Skills

Troubleshooting / problem solving

Communication

Customer service

Independent worker

Multitasking

Tools

Electrical systems

Plumbing systems

HVAC systems

Pool systems

Job description

The Unbound Collection by Hyatt at Royal Palms Resort and Spa seeks a hands-on Maintenance Engineer to ensure reliable operation of HVAC, plumbing, electrical, and pool systems. You will respond to guest requests with professionalism and support the hotel's safety programs.

Ideal candidates bring 1–2 years of resort maintenance experience, strong troubleshooting skills, and the ability to work independently in a fast-paced hospitality setting. Weekend and PM shift availability is required.