Resort IT & Systems Coordinator

Socket.dev; Tabernash (CO); On-site; USD 60,000 - 78,000; Full time

Job summary

Socket.dev is seeking an IT Administrator to support resort-wide IT & AV systems at Headwaters Ecology & Community Center and Winter Park properties. You will handle PMS/Data Plus support, manage network trouble-shooting, and assist with server infrastructure and POS interfaces.

The role requires strong problem-solving, ability to train staff, and a proactive approach to maintaining secure, efficient systems across on-site locations in Colorado.

Qualifications

• Requires a Bachelor’s degree or equivalent IT education.
• Minimum two years IT experience in a related field.
• Experience with hotel PMS and POS systems preferred.

Responsibilities

• Maintain confidentiality of all data including employee and guest information.
• Provide remote support capability to external vendors as needed.
• Understand front office and POS systems, security, reports, and user functions.
• Assist in server, network, PBX, VPN, and Wi-Fi system checks and maintenance.
• Train new users and document IT processes and procedures.

Skills

PC troubleshooting

Networking

Training

Independent work

Education

Bachelor’s Degree or equivalent in IT

Tools

Resort Suite

Data Plus

PMS systems

POS systems

ESXi

VEEAM

Windows Server

Linux

Job description

Socket.dev is seeking an IT Administrator to support resort-wide IT & AV systems at Headwaters Ecology & Community Center and Winter Park properties. You will handle PMS/Data Plus support, manage network trouble-shooting, and assist with server infrastructure and POS interfaces.

The role requires strong problem-solving, ability to train staff, and a proactive approach to maintaining secure, efficient systems across on-site locations in Colorado.