Ski Resort IT Support Specialist - Tech, POS & RFID

Killington Pico Ski Resort

Mendon, Killington (VT, VT)

On-site

USD 29,618 - 39,261

Full time

14 days+
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Benefits offered by this job

Subsidized medical/dental/vision
401(k) with company match
Paid parental leave
Paid time off/holidays/sick leave
Free season pass
Discounts at resorts

Job summary

Killington Pico Ski Resort is seeking an IT Support Specialist to join a team delivering full-range technical support for resort technology systems. Responsibilities include supporting POS, RFID, IP cameras, digital signage, and audio/visual hardware, with installations, configurations, maintenance and troubleshooting across multiple resort sites.

The role requires an Associate degree or equivalent experience, expertise with Windows OS, and the ability to lift up to 50 lbs.

Qualifications

  • Associate degree in computer science or equivalent combination of education and experience.
  • Experience with Windows OS.
  • Must be able to lift up to 50 lbs.
  • Must have a valid driver’s license and own transportation for intra-resort travel.

Responsibilities

  • Provide full range of IT support for resort tech systems including POS, RFID, IP cameras, and audio/visual equipment.
  • Install, configure, deploy, maintain and troubleshoot hardware and software.
  • Support and install POS systems and peripherals.
  • Maintain documentation of systems and processes, and respond to trouble tickets (Zendesk).
  • Participate in on-call rotations and coordinate with departments and external firms as needed.

Skills

English communication
Troubleshooting
Team collaboration
Customer service

Education

Associate degree in computer science

Tools

Windows OS
POS systems
RFID infrastructure
IP cameras
Desktops/Laptops
Zendesk

Job description

Killington Pico Ski Resort is seeking an IT Support Specialist to join a team delivering full-range technical support for resort technology systems. Responsibilities include supporting POS, RFID, IP cameras, digital signage, and audio/visual hardware, with installations, configurations, maintenance and troubleshooting across multiple resort sites.

The role requires an Associate degree or equivalent experience, expertise with Windows OS, and the ability to lift up to 50 lbs.

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