Resort Guest Services & Operations Associate

Wyndham; Nevada; On-site; USD 29,000 - 38,000; Full time

Job summary

Travel + Leisure Co. is seeking a Multi-Functional Resort Associate to perform two or more resort operations functions and deliver Hospitality with Heart service to owners, guests and associates.

The role involves guest services, housekeeping, Food & Beverage, Operator/PBX, Maintenance and Laundry duties across daily resort operations, requiring strong organizational and guest-facing skills.

Qualifications

• Hospitality experience preferred.
• Ability to perform across multiple resort functions.
• Strong guest service and communication skills.

Responsibilities

• Perform guest check-in and check-out, answer phones, and post charges.
• Assist in housekeeping tasks and ensure units are clean and maintained.
• Support Food & Beverage and/or Bar operations as needed.
• Operate switchboard and relay messages to resort staff.
• Coordinate maintenance requests and other tasks as required.

Skills

Guest services

Multitasking

Communication

Hospitality teamwork

Tools

HotSOS

Microsoft Office

Teams

Job description

Travel + Leisure Co. is seeking a Multi-Functional Resort Associate to perform two or more resort operations functions and deliver Hospitality with Heart service to owners, guests and associates.

The role involves guest services, housekeeping, Food & Beverage, Operator/PBX, Maintenance and Laundry duties across daily resort operations, requiring strong organizational and guest-facing skills.