Resort Guest Services Concierge

Travel + Leisure Co.; South Carolina; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off / holidays

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate at Club Wyndham Governor’s Green Resort in Williamsburg, VA. You’ll welcome guests, assist with registrations, quote room rates, and help turn vacations into memories.

This role requires friendly service, English proficiency, and accuracy with cash handling in a fast-paced environment. You’ll balance cash, issue keys, manage reservations, and respond quickly to inquiries, ensuring every guest experience starts with a smile and ends with

Qualifications

• Excellent communication skills and English proficiency.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong organizational skills.
• Basic computer and office skills.

Responsibilities

• Greet guests and provide a friendly welcome.
• Guide guests through registration and issue keys.
• Provide information about resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and conduct basic money handling.
• Assist with check-out and verify charges in folios.
• Reserve and confirm reservations for individuals or groups.
• Provide accurate room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Excellent communication

English proficiency

Cash handling

Multitasking

Attention to detail

Basic computer skills

Customer service

Job description

Travel + Leisure Co. is hiring a Guest Services Associate at Club Wyndham Governor’s Green Resort in Williamsburg, VA. You’ll welcome guests, assist with registrations, quote room rates, and help turn vacations into memories.

This role requires friendly service, English proficiency, and accuracy with cash handling in a fast-paced environment. You’ll balance cash, issue keys, manage reservations, and respond quickly to inquiries, ensuring every guest experience starts with a smile and ends with