Resort Guest Services Associate (Part-Time)

Travel + Leisure Co.; Steamboat Springs (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Steamboat Springs to warmly welcome guests, assist with check-in/check-out, and provide information about the resort and local attractions.

You’ll handle room rate quotes, reservations, and cash transactions, while delivering exceptional service with a smile. The role emphasizes hospitality, accuracy, and guest satisfaction in a fast-paced environment.

Qualifications

• Excellent communication in English and guest service mindset.
• Able to solve problems with minimal supervision.
• Basic math and cash handling skills.

Responsibilities

• Warm welcomes and guest assistance from check-in to check-out.
• Provide room rate quotes and resort information.
• Process transactions and maintain accurate folios.
• Balance cash receipts and money handling duties.
• Coordinate reservations for individuals and groups.
• Respond quickly to guest inquiries.

Skills

Communication skills

English literacy

Problem solving

Cash handling basics

Tools

POS system

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Steamboat Springs to warmly welcome guests, assist with check-in/check-out, and provide information about the resort and local attractions.

You’ll handle room rate quotes, reservations, and cash transactions, while delivering exceptional service with a smile. The role emphasizes hospitality, accuracy, and guest satisfaction in a fast-paced environment.