Resort Guest Services Associate - Front Desk

Travel + Leisure Co.; Williamsburg (VA); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Paid time off

Zusammenfassung

Travel + Leisure Co. is hiring for a Guest Services Associate at Club Wyndham Governor's Green Resort in Williamsburg, VA. The role covers warm guest reception, registration to checkout, and providing information about the resort and local attractions.

You will handle cash/credit transactions, reservations, and guest inquiries with a focus on accuracy and hospitality. The position emphasizes a professional appearance, strong English communication, and the ability to multitask in a fast-paced

Qualifikationen

• Excellent English communication (reading, writing, comprehension).
• Professional appearance and positive attitude.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.
• Multitask in a fast-paced environment.
• Strong organizational skills.
• Basic computer and office skills.

Aufgaben

• Greet guests warmly and assist with check-in and check-out.
• Provide resort information and assist with reservations.
• Process cash and credit transactions per procedures.
• Balance cash and perform money-handling duties.
• Verify charges and credits on guest folios.
• Reserve and confirm individual or group reservations.
• Respond promptly to guest inquiries and concerns.
• Quote room rates and assist with upsell opportunities.

Kenntnisse

Customer service

Cash handling

Communication skills

Problem solving

Multitasking

Attention to detail

Basic math

Computer skills

Jobbeschreibung

Travel + Leisure Co. is hiring for a Guest Services Associate at Club Wyndham Governor's Green Resort in Williamsburg, VA. The role covers warm guest reception, registration to checkout, and providing information about the resort and local attractions.

You will handle cash/credit transactions, reservations, and guest inquiries with a focus on accuracy and hospitality. The position emphasizes a professional appearance, strong English communication, and the ability to multitask in a fast-paced