Resort Guest Communications Agent

Leadline Inc.; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Exclusive Discounts

Employee Meals

Training & Recognition

Leadership Development

Wellness Fair

Free Parking

Healthcare & Paid Time Off

401k

Job summary

Kiawah Island Golf Resort is seeking a Telephone Operator to greet guests via phone, direct calls to staff, and document needs in the system. The role requires a high school diploma, strong English communication, and basic computer skills. You will work onsite in a guest-focused environment with opportunities for growth and benefits.

The position emphasizes teamwork, reliability, and a friendly demeanor; a background check is required, and schedules may vary across a 24-hour department.

Qualifications

• High school diploma or equivalent.
• Positive and energetic attitude.
• Basic computer skills required.
• Able to work independently and in a team.
• Excellent English communication, verbal and written.
• Must pass a background check.
• Must be able to work a 24-hour department with non-set schedules.

Responsibilities

• Answer incoming calls and direct to staff.
• Take and execute wake-up calls.
• Receive guest laundry and dispatch for delivery.
• Resolve guest challenges.
• Enter guest requests into the computer system.
• Uphold the resort's policies and core values.
• All other duties as assigned.

Skills

Positive attitude

Basic computer skills

Team player

English communication

Independent worker

Education

High school diploma or equivalent

Job description

Kiawah Island Golf Resort is seeking a Telephone Operator to greet guests via phone, direct calls to staff, and document needs in the system. The role requires a high school diploma, strong English communication, and basic computer skills. You will work onsite in a guest-focused environment with opportunities for growth and benefits.

The position emphasizes teamwork, reliability, and a friendly demeanor; a background check is required, and schedules may vary across a 24-hour department.