Resort Guest Services Operator

Kiawah Island Golf Resort; Charleston, Northern (SC, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Exclusive discounts

Employee meals

Training programs

Recognition programs

Wellness events

Free parking

401k plan

Job summary

Kiawah Island Golf Resort in Charleston, SC is seeking a Telephone Operator to greet callers and set a warm first impression. You'll direct inquiries, relay requests to staff, and handle wake-up calls with accuracy and courtesy.

This on-site role requires a high school diploma, strong English communication, basic computer skills, and the ability to work independently or as part of a team. Background checks apply.

Qualifications

• High school diploma or equivalent.
• Excellent English communication (verbal and written).
• Background check required.

Responsibilities

• Answer incoming calls and direct to appropriate staff.
• Take and execute wake-up calls.
• Receive guest laundry and dispatch for delivery.
• Resolve guest challenges.
• Enter guest and employee requests into the computer system.
• Upholds resort policies and procedures.
• All other duties as assigned.

Skills

Communication

Teamwork

Computer skills

English

Education

High school diploma

Job description

Kiawah Island Golf Resort in Charleston, SC is seeking a Telephone Operator to greet callers and set a warm first impression. You'll direct inquiries, relay requests to staff, and handle wake-up calls with accuracy and courtesy.

This on-site role requires a high school diploma, strong English communication, basic computer skills, and the ability to work independently or as part of a team. Background checks apply.