Resort Front Desk & Guest Experience Specialist

Village Camp; Moab (UT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Employer-paid life insurance

401(k) with a 3% company match

80 hours of PTO plus 11 paid holidays

Complimentary stay at one of our resorts

Job summary

Village Camp in Moab, Utah, is seeking a Front Desk Associate to provide outstanding customer service, manage reservations, and ensure efficient front desk operations. The ideal candidate will excel in multitasking and have a strong attention to detail.

This role requires effective communication skills and a customer-centric attitude, as you will be the face of the company for guests and visitors.

Join us to contribute to an inclusive environment that values diversity and the contributions of every team member.

Qualifications

• Prior experience in customer service preferred.
• Ability to multitask in a fast-paced environment.
• Proficiency in using computer systems.

Responsibilities

• Serve as the initial point of contact for guests.
• Manage check-in and check-out procedures.
• Handle reservations and address inquiries.
• Maintain smooth front desk operations.

Skills

Customer Service Skills

Communication

Multitasking

Attention to Detail

Adaptability

Problem-Solving

Organization

Computer Proficiency

Positive Attitude

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office applications

Job description

Village Camp in Moab, Utah, is seeking a Front Desk Associate to provide outstanding customer service, manage reservations, and ensure efficient front desk operations. The ideal candidate will excel in multitasking and have a strong attention to detail.

This role requires effective communication skills and a customer-centric attitude, as you will be the face of the company for guests and visitors.

Join us to contribute to an inclusive environment that values diversity and the contributions of every team member.