Resort Front Desk Concierge (Full‑Time, Year‑Round)

Lemonjuice Capital & Solutions; Sapphire (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Robust benefits package available

Job summary

Lemonjuice Capital & Solutions is seeking a Front Office team member for the Fairway Forest Resort in Sapphire, North Carolina. This full-time, hourly role requires 40 hours per week across 8-hour shifts, including weekends and nights.

A robust benefits package is available to support staff in this guest-facing position. The role involves handling check-ins/outs, room assignments, payments, and coordinating with Housekeeping to ensure smooth operations and guest satisfaction.

Qualifications

• High school diploma or GED; or one year of related experience and/or training; or equivalent combination of education and experience
• Vocational School Degree or Business Certification.

Responsibilities

• Answers telephones using appropriate etiquette and professional language.
• Counts and secures bank at beginning and end of shift.
• Processes guest check-ins/check-outs, room assignments, and payments.
• Verifies guest identity, assigns rooms, and issues room keys.
• Communicates with housekeeping to track room status and guest concerns.
• Coordinates with other staff to ensure rooms are ready for check-in.
• Handles guest messages and information delivery, including voicemails and faxes.
• Files guest paperwork and maintains proper documentation.

Education

High school diploma or GED

Vocational School Degree or Business Certification

Job description

Lemonjuice Capital & Solutions is seeking a Front Office team member for the Fairway Forest Resort in Sapphire, North Carolina. This full-time, hourly role requires 40 hours per week across 8-hour shifts, including weekends and nights.

A robust benefits package is available to support staff in this guest-facing position. The role involves handling check-ins/outs, room assignments, payments, and coordinating with Housekeeping to ensure smooth operations and guest satisfaction.