Resort Front Desk Agent - Guest Services & Reservations

Blount Partnership; Maryville (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Vacation pay

Medical insurance

401(k)

Referral bonuses

Job summary

Express Employment Professionals is seeking a Front Desk Receptionist in Gatlinburg, TN to provide friendly guest services at a busy resort, with responsibilities spanning check-in, reservations, and payments.

The role requires weekend availability, strong communication, and basic computer skills, and offers a 7:00 AM to 3:00 PM or 3:00 PM to 11:00 PM shift, with pay at $15 per hour. This is a full-time front desk position.

Qualifications

• Excellent customer service and communication skills.
• Able to multi-task and stay organized.
• Comfortable with basic computer operations.
• Weekend availability is required.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Handle reservations and scheduling.
• Answer manager phone calls and complete computer tasks.
• Process payments accurately.
• Keep the front desk organized and professional.
• Perform additional duties as needed.

Skills

Customer service

Communication

Multi-tasking

Basic computer operations

Weekend availability

Job description

Express Employment Professionals is seeking a Front Desk Receptionist in Gatlinburg, TN to provide friendly guest services at a busy resort, with responsibilities spanning check-in, reservations, and payments.

The role requires weekend availability, strong communication, and basic computer skills, and offers a 7:00 AM to 3:00 PM or 3:00 PM to 11:00 PM shift, with pay at $15 per hour. This is a full-time front desk position.