Resort Engineering Technician – Guest-Ready Maintenance

Westgate Resorts; Kailua (HI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with match

Daily pay

Parental leave

Wellness programs

Tuition assistance

Military leave

EAP

Job summary

VI Resorts by Westgate in Kailua-Kona, HI, seeks an Engineering Technician to help keep Sea Village Resort running smoothly and safely for guests. You will tackle projects, perform preventive maintenance, and handle repairs across plumbing, electrical, lighting, appliances, and electronics.

The role requires a high school diploma, 0–1 year in maintenance, a valid driver’s license, and strong communication skills.

Qualifications

• High school diploma (required).
• 0–1 year of hands-on experience in trades or maintenance, preferably in a resort or commercial environment.
• Valid driver’s license (must be maintained in good standing).
• Self-motivated, detail-oriented, and able to work with energy, focus, and enthusiasm.
• Excellent communication skills to build positive interactions with both guests and team members.

Responsibilities

• Take on a variety of projects, guest calls, blitzes, and preventive maintenance tasks assigned by resort leadership.
• Handle general repairs like painting, caulking, and wall touch-ups to keep the property looking its best.
• Troubleshoot and resolve plumbing issues, from unclogging drains to diagnosing problems with toilets, tubs, showers, faucets, and sinks.
• Replace light bulbs, check voltage, and keep lighting systems working efficiently.
• Install and replace TVs, program remotes, and troubleshoot common electronic issues.
• Diagnose appliances, swap out parts, or assist with full replacements when needed.
• Support inventory and procurement processes to ensure tools and materials are always on hand.
• Use resort systems and software to track and complete tasks effectively.
• Communicate professionally with guests and team members, whether in person, over the phone, or via radio/email.
• Perform hands-on maintenance and cleaning duties as directed by leadership.
• Safely operate hand tools, power tools, lifts, scaffolding, and other equipment while following all PPE and safety standards.
• Recognize potential hazards on property and take proactive steps to ensure safety.
• Deliver outstanding guest service by listening, responding, and resolving maintenance concerns promptly.
• Represent VI Resorts by Westgate with professionalism in your appearance, conduct, and teamwork.
• Take on other tasks as needed to support smooth resort operations.

Skills

Maintenance

Communication

Physical stamina

Time management

Teamwork

Problem solving

Education

High school diploma

Tools

Hand tools

Power tools

Job description

VI Resorts by Westgate in Kailua-Kona, HI, seeks an Engineering Technician to help keep Sea Village Resort running smoothly and safely for guests. You will tackle projects, perform preventive maintenance, and handle repairs across plumbing, electrical, lighting, appliances, and electronics.

The role requires a high school diploma, 0–1 year in maintenance, a valid driver’s license, and strong communication skills.