Engineering Supervisor

Westgate Resorts; Kailua (HI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily pay

Tuition assistance

Employee assistance program

Job summary

Westgate Resorts in Hawaii is seeking an Engineering Supervisor to lead a hands-on maintenance team at Sea Village, an oceanfront resort on the Big Island. You will manage guest units and public areas, coordinate with other departments, and uphold high safety and quality standards.

The role involves scheduling, inventory oversight, personnel discussions, and continuous process improvement to ensure exceptional guest experiences.

Qualifications

• High school diploma, GED, or equivalent.
• Two years of related engineering experience.
• One year of supervisory experience.
• Basic computer skills, including use of word processing and spreadsheet programs.
• Detail-oriented with strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Demonstrates good judgment when dealing with owners and staff members.
• Must be able to work a flexible schedule, including weekends and holidays.
• Valid driver’s license required.
• On-call required.

Responsibilities

• Lead and inspire the maintenance team to keep guest units and public areas in excellent condition.
• Collaborate with other departments to deliver fast, efficient, and seamless services.
• Train, develop, and support your team, fostering growth and excellence.
• Create balanced employee work schedules that meet business demands and respect individual needs.
• Assign daily tasks and jump in to assist when necessary.
• Maintain an accurate inventory of resort assets and communicate supply needs.
• Inspect completed work to ensure it meets safety and quality standards.
• Handle staff performance discussions and appraisals.
• Develop and maintain operational procedures and standards.
• Address guest service requests and resolve complaints professionally.
• Monitor equipment and facilities, performing maintenance as needed.
• Ensure compliance with OSHA and report incidents promptly.
• Perform maintenance duties alongside your team when required.
• Take on additional tasks to keep the resort running smoothly.

Skills

Leadership

Engineering knowledge

Problem solving

Communication

Time management

Education

High school diploma or GED

Tools

MS Excel

MS Word

Job description

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates Sea Village Resort, situated on the Big Island. Sea Village offers an oceanfront resort located on the sunny, dry side of the island in Kona. Units recently remodeled include fully equipped kitchens and a seaside pool, and the laid-back location features black lava fields and beach life with stunning ocean views. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Join Our Team as aEngineeringSupervisor!!!

Are you a hands-on leader who thrives on keeping things running smoothly and ensuring top-quality experiences? As a vital part of our resort operations team, the Engineering Supervisor plays a key role in managing a skilled maintenance staff and maintaining the high standards our guests expect.If you’re ready to lead with pride and take ownership of our resort’s maintenance excellence, we want to hear from you!

As aEngineeringSupervisor,you will:

• Lead and inspire the maintenance team to keep all guest units and public areas in excellent condition.
• Collaborate closely with other departments to deliver fast, efficient, and seamless services.
• Train, develop, and support your team, fostering growth and excellence.
• Create balanced employee work schedules that meet business demands and respect individual needs.
• Assign daily tasks and jump in to assist when necessary.
• Responsible for maintaining an accurate inventory of resort assets (e.g., appliances, TVs, equipment) and communicating supply needs to ensure timely replenishment.
• Inspect completed work to ensure it meets our strict quality and safety standards.
• Handle staff performance discussions, resolve personnel issues, and conduct performance appraisals.
• Develop and maintain clear operational procedures and standards.
• Quickly address guest service requests and resolve any complaints with professionalism.
• Monitor equipment and facilities, proactively maintaining and repairing as needed.
• Ensure compliance with all safety regulations, including OSHA, and report any incidents promptly.
• Perform maintenance duties alongside your team whenever necessary.
• Take on additional tasks that help keep the resort running at its best.

Why Join Us?

• Be part of a supportive and dynamic team passionate about excellence.
• Lead a group of dedicated professionals in a beautiful resort setting.
• Grow your leadership and technical skills with ongoing training.
• Make a direct impact on guest satisfaction and resort success.

Qualifications

• Education: High school diploma, GED, or equivalent experience.
• Two years of related engineering experience.
• One year of supervisory experience.
• Basic computer skills, including use of word processing and spreadsheet programs.
• Detail-oriented with strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Demonstrates good judgment when dealing with owners and staff members.
• Must be able to work a flexible schedule, including weekends and holidays.
• Valid driver’s license required.
• On-call required.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need ThemFamily-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• NEW! David A. Siegel Legacy Scholarship– Up to $40,000 for Team Members’ Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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