Resort Dining Server - Create Memorable Guest Experiences

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Assistance programs

Paid time off

Job summary

Eden Resort & Suites in Lancaster, PA, seeks a Resort Outlet Server to shine across breakfast, lunch, or dinner shifts. You will welcome guests, take orders, and collaborate with the kitchen and fellow servers to ensure a seamless dining experience.

This role offers part-time or full-time options and a team-focused environment. Compensation starts at $2.83 per hour plus tips, with benefits including employee discounts, assistance programs, and, for full-time staff, paid time off and

Qualifications

• Experience providing exceptional customer service in a fast-paced hospitality environment.
• Ability to communicate effectively and warmly with guests and team members.
• Proven ability to collaborate with a team to deliver seamless service.
• Strong multitasking skills managing multiple tables and priorities.
• Experience handling guest inquiries and resolving issues professionally.
• Knowledge of food and beverage service standards with attention to presentation.
• Ability to stay informed about menu offerings and confidently recommend items to guests.

Responsibilities

• Welcome guests with a warm smile and make them feel valued from arrival.
• Take accurate food and beverage orders and offer insightful recommendations.
• Serve meals promptly, ensuring high standards of presentation and quality.
• Collaborate with kitchen and servers to maintain smooth service during busy times.
• Address inquiries and concerns with empathy and professionalism.
• Maintain a clean, organized dining area and welcoming atmosphere.
• Stay informed about menu changes and seasonal offerings to guide guest choices.

Skills

Customer service

Effective communication

Team collaboration

Multitasking

Guest inquiry handling

Food & beverage knowledge

Menu knowledge & recommendations

Job description

Eden Resort & Suites in Lancaster, PA, seeks a Resort Outlet Server to shine across breakfast, lunch, or dinner shifts. You will welcome guests, take orders, and collaborate with the kitchen and fellow servers to ensure a seamless dining experience.

This role offers part-time or full-time options and a team-focused environment. Compensation starts at $2.83 per hour plus tips, with benefits including employee discounts, assistance programs, and, for full-time staff, paid time off and