Bistro Host: Craft Memorable Guest Experiences

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Employee discounts

Assistance program

Insurance options for full-time staff

Job summary

Eden Resort & Suites in Lancaster, PA is seeking a friendly Bistro Host to welcome guests and set the stage for a memorable dining experience.

You will guide guests to tables, present menus, highlight daily specials, and support the dining team to ensure smooth, timely service.

This role offers growth opportunities, benefits for full-time staff, and a collaborative environment that values care, excellence, and ownership.

Qualifications

• Experience in a customer-facing role and making guests feel welcome.
• Ability to manage multiple tasks, from seating to payments.
• Calm, friendly demeanor in a fast-paced setting.
• Clear communication with guests and team members.
• Familiarity with POS systems for orders/payments.
• Attention to detail in seating charts and waitlists.
• Collaborative approach with dining room staff.

Responsibilities

• Welcome guests with a warm smile and help them feel at home.
• Guide guests to tables, present menus, and highlight specials.
• Collaborate with serving staff for seamless service and timely orders.
• Maintain a clean host station and update menus/promotions.
• Assist with reservations and seating to optimize guest flow.
• Respond promptly to guest inquiries with a positive attitude.
• Support teammates during peak hours with a collaborative mindset.

Skills

Customer-facing

Multi-tasking

Calm demeanor

Strong communication

POS familiarity

Attention to detail

Team collaboration

Tools

POS systems

Job description

Eden Resort & Suites in Lancaster, PA is seeking a friendly Bistro Host to welcome guests and set the stage for a memorable dining experience.

You will guide guests to tables, present menus, highlight daily specials, and support the dining team to ensure smooth, timely service.

This role offers growth opportunities, benefits for full-time staff, and a collaborative environment that values care, excellence, and ownership.