Resort Outlet Server PartTime FullTime

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 3,000 - 6,000; Full time

Benefits offered by this job

Employee discounts

Assistance programs

Paid time off

Comprehensive insurance options

Job summary

Eden Resort & Suites in Lancaster, PA, is seeking a Resort Outlet Server (part-time or full-time) to deliver attentive dining experiences and assist guests with menu choices.

You will collaborate with kitchen staff, maintain clean work areas, handle orders and payments accurately, and contribute to a welcoming, professional atmosphere for guests and colleagues alike.

Qualifications

• Experience in providing exceptional customer service in hospitality.
• Ability to multitask efficiently in a fast-paced environment, ensuring guest satisfaction.
• Proven track record of working collaboratively within a team to achieve common goals.
• Strong communication skills to engage with guests and address their needs effectively.
• Familiarity with point-of-sale systems for processing orders and payments accurately.
• Commitment to maintaining cleanliness and adhering to health and safety standards.
• Flexibility to work varied shifts, including weekends and holidays, to meet business needs.

Responsibilities

• Deliver exceptional dining experiences by providing attentive and personalized service to each guest.
• Collaborate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Maintain a clean and organized work environment, adhering to health and safety standards.
• Assist guests with menu selections, offering recommendations and answering any questions they may have.
• Process orders and payments efficiently, ensuring accuracy and a seamless guest experience.
• Engage with guests to create a welcoming atmosphere, addressing any concerns promptly and professionally.
• Support team members by sharing responsibilities and fostering a cooperative work environment.

Skills

Customer service

Multitasking

Teamwork

Communication

POS systems

Health & safety

Tools

POS systems

Job description

Join us at Eden Resort & Suites, where your passion for hospitality will flourish. As a Resort Outlet Server, whether you choose part-time or full-time, you'll play a vital role in creating memorable dining experiences for our guests. Here, we empower you to grow within a supportive team that values creativity, initiative, and a commitment to excellence. Our collaborative work environment ensures that every team member is heard and appreciated, making it the perfect place to develop your skills and advance your career. You'll enjoy benefits like employee discounts and assistance programs, with additional perks for full-time positions, such as paid time off and comprehensive insurance options. At Eden Resort, we believe that caring for every individual is at the heart of what we do. Our team takes pride in their generosity and pursuit of excellence. If you're ready to be part of a forward-thinking team that truly values its people, we'd love to have you on board. Apply today and let's create outstanding experiences together.

Responsibilities

• Deliver exceptional dining experiences by providing attentive and personalized service to each guest.
• Collaborate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Maintain a clean and organized work environment, adhering to health and safety standards.
• Assist guests with menu selections, offering recommendations and answering any questions they may have.
• Process orders and payments efficiently, ensuring accuracy and a seamless guest experience.
• Engage with guests to create a welcoming atmosphere, addressing any concerns promptly and professionally.
• Support team members by sharing responsibilities and fostering a cooperative work environment.

Qualifications

• Experience in providing exceptional customer service in a hospitality setting.
• Ability to multitask efficiently in a fast-paced environment, ensuring guest satisfaction.
• Proven track record of working collaboratively within a team to achieve common goals.
• Strong communication skills to engage with guests and address their needs effectively.
• Familiarity with point-of-sale systems for processing orders and payments accurately.
• Commitment to maintaining cleanliness and adhering to health and safety standards.
• Flexibility to work varied shifts, including weekends and holidays, to meet business needs.

Compensation

$2.83 per hour to start + tips