Banquet Server: Craft Memorable Guest Experiences

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Assistance programs

Medical insurance

Life insurance

Job summary

Eden Resort & Suites in Lancaster offers exciting opportunities for Banquet Servers, with both full-time and part-time paths. You will provide attentive, personalized service to guests, assist with setting up banquet spaces, and coordinate with kitchen staff to ensure timely food and beverage delivery.

Join a supportive team culture that values growth and development, plus benefits such as employee discounts, assistance programs, and potential medical and life insurance depending on status.

Qualifications

• Experience in providing exceptional customer service, ensuring each guest feels valued and attended to.
• Ability to work collaboratively with team members to set up and maintain banquet spaces, enhancing the guest experience.
• Proven track record of effectively addressing guest inquiries and requests with a proactive and positive approach.
• Strong organizational skills to maintain cleanliness and orderliness in service areas, contributing to a welcoming environment.
• Experience in assisting with the breakdown and cleanup of banquet spaces, ensuring smooth transitions between events.
• Effective communication skills to coordinate with kitchen staff for timely delivery of food and beverages.
• Commitment to adhering to safety and sanitation guidelines, prioritizing the well-being of guests and colleagues alike.

Responsibilities

• Ensure each guest receives personalized and attentive service, enhancing their overall experience.
• Collaborate with team members to set up banquet rooms according to event specifications, ensuring a seamless presentation.
• Promptly address guest inquiries and requests, demonstrating a proactive approach to service.
• Maintain cleanliness and organization of service areas, contributing to a welcoming environment.
• Assist in the breakdown and cleanup of banquet spaces, ensuring a smooth transition between events.
• Communicate effectively with kitchen staff to ensure timely delivery of food and beverages.
• Adhere to all safety and sanitation guidelines, prioritizing the well-being of guests and colleagues alike.

Skills

Customer service

Team collaboration

Guest inquiries

Organizational skills

Safety & sanitation

Event setup

Kitchen coordination

Job description

Eden Resort & Suites in Lancaster offers exciting opportunities for Banquet Servers, with both full-time and part-time paths. You will provide attentive, personalized service to guests, assist with setting up banquet spaces, and coordinate with kitchen staff to ensure timely food and beverage delivery.

Join a supportive team culture that values growth and development, plus benefits such as employee discounts, assistance programs, and potential medical and life insurance depending on status.