Resort Bellstand & Guest Experience Host

Marriott's Kaua'i Beach Club; Lihue (HI); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free on-site employee parking

Free daily associate meal

Discounted theme park tickets

Rental cars

Company branded attire

Job summary

Marriott Vacations Worldwide in Hawaii is seeking a Bellstand Attendant to welcome guests, assist with luggage, and ensure a seamless arrival experience at the resort. You will greet guests, open doors, inform them of amenities, and help with transports and deliveries.

This role requires physical stamina (lifting up to 50 lbs), flexibility for varied shifts, and a commitment to guest service. MVW offers benefits, meals, parking, and a supportive team environment.

Qualifications

• Greets and escorts guests to their rooms.
• Informs guests of property amenities, services, hours of operation and local areas of interest.
• Assist with loading/unloading luggage up to 50lbs.
• Support amenity deliveries and guest requests.

Responsibilities

• Greets and escort guests to their rooms.
• Opens doors and assists Owners/guests/visitors entering and leaving the property.
• Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
• Transports guest luggage to and from the villa/guest room and/or designated bell area.
• Assists with luggage storage and retrieval.
• Assists Owners/guests/visitors in and out of vehicles, including assisting with loading/unloading luggage up to 50lbs.
• Assists with amenity deliveries when requested.
• Guest Experience and Company Standards
• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Skills

Guest services

Luggage handling

Safety procedures

Customer interaction

Team collaboration

Job description

Marriott Vacations Worldwide in Hawaii is seeking a Bellstand Attendant to welcome guests, assist with luggage, and ensure a seamless arrival experience at the resort. You will greet guests, open doors, inform them of amenities, and help with transports and deliveries.

This role requires physical stamina (lifting up to 50 lbs), flexibility for varied shifts, and a commitment to guest service. MVW offers benefits, meals, parking, and a supportive team environment.