Resort Bell Concierge | Guest Services & Luggage Help

Towne; San Antonio (TX); In loco; USD 11.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Descrizione del lavoro

Towne Towne is seeking a Bell Attendant to deliver exceptional hospitality to guests. You will assist guests with luggage during arrival and departure, open doors, and provide directions and transportation options.

Maintain a professional and friendly demeanor, greet guests by name, and share information about hotel facilities and local attractions. The role emphasizes timely service and guest satisfaction across shift schedules.

Competenze

• Must be able to read and write standard English.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to present information clearly to guests and coworkers.

Mansioni

• Provide exceptional hospitality services to guests in a friendly, attentive and efficient manner.
• Assist guests with luggage during arrival and departure.
• Maintain a pleasant, professional demeanor with guests and coworkers.
• Greet guests promptly and use guest names when interacting.
• Open vehicle and hotel doors and assist with directions and taxis as needed.
• Provide information about hotel facilities, area attractions and transportation options.

Conoscenze

Reading & writing English

Numerical ability

Communication

Time concepts

Formazione

High school diploma or GED

Descrizione del lavoro

Towne Towne is seeking a Bell Attendant to deliver exceptional hospitality to guests. You will assist guests with luggage during arrival and departure, open doors, and provide directions and transportation options.

Maintain a professional and friendly demeanor, greet guests by name, and share information about hotel facilities and local attractions. The role emphasizes timely service and guest satisfaction across shift schedules.