Resort Ambassador - Full-Time Seasonal

CoralTree Hospitality; Rosemary Beach (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

CoralTree Hospitality is seeking a warm, personable front desk/guest services associate at Kaiya Beach House on Florida's Emerald Coast. You will greet guests, assist with luggage during check-in/check-out, and ensure a smooth arrival and departure.

You will transport guests using the club cart, monitor pool areas, maintain bell and public spaces, and support multiple operating areas as needed. A hospitality mindset and ability to work outdoors in a resort environment are essential; previous

Qualifications

• 21+ years old or older.
• Hospitality or customer service experience preferred.
• Valid driver's license with clean driving record required (for club cart operation).
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet guests with warmth and professionalism to create a welcoming first impression.
• Assist guests with luggage during check-in and check-out to ensure a smooth arrival and departure.
• Safely transport guests using the club cart to designated areas.
• Monitor pool area for cleanliness, towel availability, and guest needs.
• Maintain presence in public areas and support deliveries and guest requests as directed.

Skills

Guest service

Communication

Teamwork

Flexibility

Job description

Intimately nestled on Florida’s Emerald Coast, set among striking Caribbean blue waters and lush nature preserves along 30A, Kaiya welcomes a refined and diverse set of residents and vacationers who seek culturally rich experiences and value creativity as a vital part of their lives. Here a residential community featuring beautifully designed villas, townhomes, and condominiums offer access to wholistic wellness practices, cultural amenities, and resort-level service tailored to any need. Kaiya unlocks the opportunity to practice a life-enhancing lifestyle grounded in the pursuit of meaningful moments.

Kaiya is focused on bringing harmony to life through enhancing everyday connection with the self, others and the beauty around us. The private Kaiya Beach House, Omaire Gallery, This day Cafe and more are all designed for cultural abundance and natural connection. Programming will bring together those who seek refined and culturally rich experiences. This is Kaiya - Life in Harmony.

Summary

A warm, personable, and polished individual who naturally enjoys helping others and understands the importance of creating a strong first impression. The ideal candidate is dependable, proactive, attentive to detail, and comfortable taking initiative without always needing direction. We are looking for someone with a genuine hospitality mindset who can anticipate guest needs, communicate professionally, and remain flexible in a hands-on resort environment. They should be team-oriented, comfortable working outdoors and being physically active throughout their shift, and willing to support multiple areas of the operation as needed. Previous luxury hospitality experience is preferred, but a positive attitude, strong work ethic, and natural ability to connect with guests are equally important.

Responsibilities

• Greet guests with genuine warmth and professionalism, creating an immediate sense of welcome
• Assist guests with luggage during check-in and check-out, ensuring a smooth and courteous arrival and departure.
• Safely transport guests to and from the Beach House and other designated areas using the club cart.
• Monitor the KCR pool area regularly to ensure cleanliness, towel availability, and report any maintenance or guest needs.
• Maintain a presence in public areas
• Provide assistance with deliveries, guest requests, and room amenities as directed by the Front Desk or Management.
• Manage, log, and deliver incoming guest and resident packages with care and accuracy
• Maintain the cleanliness and organization of the bell area, carts, and guest pathways.
• Support the Concierge and Housekeeping teams with operational tasks as needed.
• Manage Alice and ileftmystuff.com lost and found protocols
• Offer guests information about the property, amenities, and local area.
• Respond promptly and professionally to guest inquiries and service requests.
• Uphold safety standards and ensure guest comfort during all interactions.

Qualifications

• Must be 21 years old or older.
• Previous hospitality or customer service experience preferred.
• Valid driver's license and clean driving record required (for operating club cart).
• Ability to lift and transport luggage (up to 50 lbs) and stand for extended periods.
• Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks
• Friendly, courteous demeanor with strong communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Team-oriented with a proactive, hands-on approach to guest service.

Our Company

At CoralTree Hospitality our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter – our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We invite you to join us on this journey.