Resort Activities Specialist | Guest Experience & Programs

Travel + Leisure Co.; Sedona, Northern (AZ, KY); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Legal and identify theft plan

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. seeks an Activities Associate to organize and lead guest activities at our resort, coordinating with the Activities Supervisor to run the theater, gym, pool, cabana, banquet rooms and tanning areas.

You’ll drive guest engagement with creative programs, supervise activity spaces, and help guests sign up for activities while following safety protocols. Excellent communication and a valid driver’s license are required.

Qualifications

• Creativity and customer obsession.
• Excellent communication skills.
• Ability to demonstrate good judgement when interacting with guests and team members.
• State driver’s license and comfort operating large vehicles such as shuttles or vans.
• Proficiency in Microsoft Word, Excel and Outlook.
• Willingness to work an adjusted schedule, including evenings, weekends and holidays.
• Depending on location, one or more of these certifications or ability to become certified: Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Server Health Card.

Responsibilities

• Create, plan and execute guest activity programs for the resort.
• Monitor, supervise, and assist guests in the activity center.
• Promote and register guests for resort activities.
• Conduct and record inspections of related activity areas in compliance with company standards and requirements.
• Manage a cash bank following proper cashiering procedures (when applicable).
• Attend and complete required resort and company trainings.
• Handle all safety issues and incidents immediately.

Skills

Creativity and customer obsession

Excellent communication skills

Good judgement

Driver's license

MS Word/Excel/Outlook

Flexible schedule

Certifications (Lifeguard/CPR/FirstAid

Tools

MS Word

Excel

Outlook

Job description

Travel + Leisure Co. seeks an Activities Associate to organize and lead guest activities at our resort, coordinating with the Activities Supervisor to run the theater, gym, pool, cabana, banquet rooms and tanning areas.

You’ll drive guest engagement with creative programs, supervise activity spaces, and help guests sign up for activities while following safety protocols. Excellent communication and a valid driver’s license are required.