Resort Activities Lead: Guest Programs & Experiences

Travel + Leisure Co.; Sevierville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking an Activities Associate to organize and lead guest activities across the resort’s recreation areas.

You’ll help guests enjoy vacations and create memories with family and friends, coordinating with the supervisor to run the movie theater, fitness center, pool, cabana, banquet rooms and tanning areas. The role requires creativity, excellent communication, good judgement, and a valid driver’s license.

Qualifications

• Creativity and customer obsession.
• Excellent communication skills.
• Ability to demonstrate good judgement when interacting with guests and team members.
• State driver’s license and comfort operating large vehicles such as shuttles or vans.
• Proficiency in Microsoft Word, Excel and Outlook.
• Willingness to work an adjusted schedule, including evenings, weekends and holidays.
• Depending on location, Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Server Health Card certifications or ability to become certified.

Responsibilities

• Create, plan and execute guest activity programs for the resort.
• Monitor, supervise, and assist guests in the activity center.
• Promote and register guests for resort activities.
• Conduct and record inspections of related activity areas in compliance with company standards and requirements.
• Manage a cash bank following proper cashiering procedures (when applicable).
• Attend and complete required resort and company trainings.
• Handle all safety issues and incidents immediately.

Tools

Microsoft Word

Excel

Outlook

Job description

Travel + Leisure Co. is seeking an Activities Associate to organize and lead guest activities across the resort’s recreation areas.

You’ll help guests enjoy vacations and create memories with family and friends, coordinating with the supervisor to run the movie theater, fitness center, pool, cabana, banquet rooms and tanning areas. The role requires creativity, excellent communication, good judgement, and a valid driver’s license.