Resort Activities Lead & Guest Experience

Travel + Leisure Co.; Myrtle Beach (SC); On-site; USD 26,000 - 38,000; Full time

Job summary

Travel + Leisure Co. is seeking an Activities Associate to organize and lead guest recreational activities across the resort, from the pool and cabana to the theater and fitness center.

You will work with the Activities Supervisor to run programs, monitor guest participation, register guests for activities and ensure safety and compliance with company standards. A flexible schedule including evenings, weekends and holidays is required.

Qualifications

• Creativity and customer obsession.
• Excellent communication skills.
• Good judgement when interacting with guests and team members.
• State driver's license and ability to operate large vehicles.
• Proficiency in Microsoft Word, Excel and Outlook.
• Willingness to work a flexible schedule including evenings, weekends and holidays.
• One or more certifications (Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Handler Health Card) or able to obtain them.

Responsibilities

• Create, plan and execute guest activity programs for the resort.
• Monitor, supervise, and assist guests in the activity center.
• Promote and register guests for resort activities.
• Conduct and record inspections of related activity areas per standards.
• Manage a cash bank following cashiering procedures when applicable.
• Attend and complete required trainings.
• Handle safety issues and incidents immediately.

Skills

Creativity

Customer focus

Communication skills

Good judgement

Driver's license

Vehicle operation

Schedule flexibility

Lifeguard

CPR

First Aid

Alcohol Awareness

Food Handler Card

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Travel + Leisure Co. is seeking an Activities Associate to organize and lead guest recreational activities across the resort, from the pool and cabana to the theater and fitness center.

You will work with the Activities Supervisor to run programs, monitor guest participation, register guests for activities and ensure safety and compliance with company standards. A flexible schedule including evenings, weekends and holidays is required.