Residential Tech Installer & Wi‑Fi Expert

Comcast Corporation; Brunswick (ME); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits from day 1

Dental coverage

Vision coverage

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast Corporation is hiring an entry-level broadband installer in Brunswick, Maine. The role involves installation and troubleshooting for voice, video and data services, with on-the-job training and safety certifications as required.

Responsibilities include installing and servicing customer equipment, designing basic home networks, performing field assessments, and maintaining records. Strong communication and physical stamina are essential, with potential overtime.

Qualifications

• Customer-focused attitude and strong communication skills.
• Ability to learn and apply technical knowledge on installation and troubleshooting.
• Willingness to work in varied weather and physical environments.

Responsibilities

• Performs installations and changes of service following procedures and safety rules.
• Troubleshoots the drop from tap to customer equipment and designs basic home networks.
• Maintains accurate records for entry into customer accounts.
• Verifies service quality and adjusts as needed for optimal performance.
• Assesses Wi-Fi network placement and frequency channels in homes.
• Educates customers on products, services, and usage.
• Keeps vehicles and equipment stocked and maintained; reports issues to supervisor.
• Adheres to licensing and background check requirements as applicable.
• Operates tools, meters, and equipment safely and effectively.
• Navigates digital work orders and diagnostics; uses company systems.

Skills

Customer-focused

Professional etiquette

Adaptability

Technical knowledge

Self motivation

Critical thinking

Problem solving

Communication

Resilience

Education

High School Diploma / GED

Job description

Comcast Corporation is hiring an entry-level broadband installer in Brunswick, Maine. The role involves installation and troubleshooting for voice, video and data services, with on-the-job training and safety certifications as required.

Responsibilities include installing and servicing customer equipment, designing basic home networks, performing field assessments, and maintaining records. Strong communication and physical stamina are essential, with potential overtime.